Paola H
December 17, 2024
I’m here as of right now on a business trip, I’d like to say the room is very spacious, and has a lot of amenities. The front desk service from Tammy is just terrible , the only person who has been helpful would be the night time guys who aren’t disrespectful or unpleasant. I had called in the morning to request house keeping mainly for towels ,( I’ve been staying here for three days already) I did bring my daughter with me and wanted to bathe her I waited three hours until I called again and Tammy answers the phone only to say “ housekeeping went to your room and you denied “ she then proceeds to tell me the room they went to and it was the one next to me again another inconvenience based off inaccurate information from the phone call due to her catty attitude and rushing the call. Overall everything else is good she just needs proper training and communication skills to improve a better atmosphere in the front.